General Ask a Nissan Salesman Thread

[McLovin157]

Because we all know even at MSRP, there is enough kick back/incentives etc. from the manufacturer to allow dealers to make money. Honestly, I will be ok with having the manufacturer set the price and that is the price I will pay and not have to deal with the numbers playing with dealer.

What "personal experience" do a car salesman provide? Serious question. I think is a win if I can walk out of the dealership with a car without having them jerking you around with number game and actually being transparent with the charges and not try to hide them.

I asked you what you would say to me if I am cross shopping between a MKV Supra and the Z. You gave me a bunch of information that isn't something that I don't know already, so what other personal experience should I be expecting?

Point 1 honestly I would also support. I hate arguing with customers about pricing probably more than they do.

point 2 For the traditional buyer I would say at least 60% don't buy the car they initially intended to buy. This could be from a variety of different reasons ranging from expectation, options, or there being a better option for them. If you really boil it down the average consumer doesn't really know what they want they just have a perceived idea of what it is. This obviously doesn't apply to everyone but for the majority it does. My job at its core is simply to help you find what your looking for and accomplish as many goals as possible with the vehicle that works best for you.

Point 3 It's hard to sell a vehicle over a message because there is no way to gauge your reactions. I don't know anything about you as such I don't know how to effectively sell you the Z. Maybe its just the simplistic visuals of the car, or the features in the premium, maybe its the budget friendliness of the Z, perhaps the performance, or the ease of modifying the car, it could be the nostalgia of the visuals the 240 front end 300 rear end, ect.

 

[Tdog87]

Can you please provide me with an AUS forum so I can post ad nauseam when I get my next car 10-20% under MSRP while you’re paying MSRP?

No offense West Aussie, but this guy is dead-on.

I tried to explain this in another thread, we have a flip side to greedy adm, and it's called getting a vehicle at or below invoice in the USA. 90% of the time, in normal times, below MSRP is always the norm.

Ok I need to clear stuff up and help a fellow Aussie out lol.

You guys are under the assumption that we pay MSRP here for all cars in Australia which is not the case!

We also can get significant discounts of the MSRP on cars and pre covid it was easy to attain 10-20% sometimes more of MSRP.

Even now it is still possible to get discounts on cars depending on the car. My brother got a bit over 10% of a Mazda CX-8 a couple of months ago.

The fact that West Aussie was trying to make is that we don't pay over MSRP for cars here in Australia we can only ever pay as much as MSRP or less.

So I think the point West Aussie was trying to make was that if we pay MSRP or less here in Australia not over MSRP, then why does the US need to have ADM"S when a lot of other markets don't need to.

 

[McLovin157]

I like it! Valid questions!

For me it's just about transparency. If a dealer says $5k ADM, $300 doc fee, and that's it. Cool. But if you say that, and then they say we need carpet protection, nitrogen, etc. +2k AFTER you negotiated a price, that's what sets me to another level. Or you negotiate a price and then he salesperson starts talking about monthly payments. That's another one that makes me get the pimp powder out. Then there are dealers who let you order a vehicle at MSRP, and once it arrives they tack on a $20k ADM. Those hopefully are the ones that will go out of business once things turn around. To me it's the shady part of the business that's super frustrating. But if you're honest about your pricing, and if that is your dealership is charging x amount of ADM, then that's alright in my book. Kudos to you for putting your neck out there!

That's why I like the approach I use brutal transparency. My grandfather was a man who told you how it was and had no regard of how it made you feel. The reason salesman aren't trusted is because 90% of them have a hidden agenda. Be up front, I have a mark up cap at 5k no more and could be less the only other fees that could be associated would be transport fees. It's sad more people don't just be upfront about that

 

[McLovin157]

Yeah. A happy ending would let me justify paying ADM. Has to be a hot female saleswoman though.

And that is my point. He said he prefer a more personal experience over online dealing. My question is what does that even mean? I am just there to buy a car.

Now this I can give a solid answer. You need a local Z car shop I got you, you looking for someone who knows the platform all around and give suggestions for builds and what to and not do I got you. You looking for other Z car clubs or maybe introduced to other new Z owners I got you. Hell right now everyone that said they would order though me I send out any marketing items we get to them. The thrill driver posters are the most recent items. I want to be your one stop guy who will help you in any way I can with any need inside or outside my dealership.

 

[indio22]

When it comes to the early sales these are all z enthusiasts or people who have dreamed of owning or reowning a Z. There has been enough teasing that like you said most everyone knows what they want/ what they are getting.

Though a year or so from now the fact that the Z is 5-15k cheaper will allow the car to pretty much sell itself. Honestly Nissan hit it out of the park with the new Z. The pricing is perfect, great numbers, (personally) a perfect balance of retro/modern styling, tuner ready being turboed, and I sure will be a dream to drive.

We just need the stupid thing to get here!

I expect for any new popular vehicle, the early birds will generally be customers willing to pay extra, or those who have connections. I don't necessarily have a big problem with that, as I like to see and test drive and mull things over, before making a large purchase. So typically, I will not be the first kid on the block anyway.

My lament is how long that initial burn through period is getting strung out. For some of these vehicles such as the new Bronco (partly due to Ford failings in hardtop design/manufacture), we could be looking at years of burn through. Time has value, and we don't all live forever. I'm concerned we could see an extended period of low availability and ADMs for the new Z.

 

[takemorepills]

Ok I need to clear stuff up and help a fellow Aussie out lol.

You guys are under the assumption that we pay MSRP here for all cars in Australia which is not the case!

We also can get significant discounts of the MSRP on cars and pre covid it was easy to attain 10-20% sometimes more of MSRP.

Even now it is still possible to get discounts on cars depending on the car. My brother got a bit over 10% of a Mazda CX-8 a couple of months ago.

The fact that West Aussie was trying to make is that we don't pay over MSRP for cars here in Australia we can only ever pay as much as MSRP or less.

So I think the point West Aussie was trying to make was that if we pay MSRP or less here in Australia not over MSRP, then why does the US need to have ADM"S when a lot of other markets don't need to.

I didn't know that, thanks for the insight.

BTW we love West Aussie around here!

 

[takemorepills]

Because we all know even at MSRP, there is enough kick back/incentives etc. from the manufacturer to allow dealers to make money. Honestly, I will be ok with having the manufacturer set the price and that is the price I will pay and not have to deal with the numbers playing with dealer.

Don't buy the car then. They don't owe you anything, despite you having some understanding of the back office.

 

[McLovin157]

I expect for any new popular vehicle, the early birds will generally be customers willing to pay extra, or those who have connections. I don't necessarily have a big problem with that, as I like to see and test drive and mull things over, before making a large purchase. So typically, I will not be the first kid on the block anyway.

My lament is how long that initial burn through period is getting strung out. For some of these vehicles such as the new Bronco (partly due to Ford failings in hardtop design/manufacture), we could be looking at years of burn through. Time has value, and we don't all live forever. I'm concerned we could see an extended period of low availability and ADMs for the new Z.

This does scare me more than anything. If Nissan delays the Z again all the hype that has been built will crash and kill all momentum for the car.

 

[West Aussie]

No offense West Aussie, but this guy is dead-on.

I tried to explain this in another thread, we have a flip side to greedy adm, and it's called getting a vehicle at or below invoice in the USA. 90% of the time, in normal times, below MSRP is always the norm.

I see 2 things going on, 1 is people hate paying ADM. I 110 % agree.
2 is I get the feeling that people think "if we banned ADM......" then inventory would magically appear.
If we don't have ADM, you still don't get a car, except for luck.

What really sucks is that we've all been at each other's necks for the last 2 years for something out of our control. The situation we are in was created by a certain place on our green globe, and those of us in the Western world have been pissed at each other for all kinds of reasons this entire time.
We blame people for not doing this or that, we get mad at dealers in USA for being greedy, we censor facts when inconvenient, all while totally ignoring how we got here. Manufacturers just can't make enough cars. And sometimes the cars they make get burned up on a cargo ship in the middle of the ocean.

Nissan set a fair MSRP on the new Z. If they could make enough, we'd be negotiating from MSRP. They can't.

So, next time you get mad at someone for not wearing a facemask, or a dealer marking up a vehicle in tight supply, get mad at China for fucking putting us in dystopia world, stop getting mad at people who didn't create the damn problem.

I understand what you guys are saying…I just don’t agree.
I’m not mad…it doesn’t affect me, I’m just trying to see why one market is doing this and the rest of the world is nit.
you guys are mistaken if you think that car dealers here do nit lower their prices when they have a glut of stock…they do
They are permitted to discount the car as much as they want, just not sell over sticker price
No onesuggested there will be more cars if dealers do mark up, but similarly there won’t be if they don’t.

AGAIN i understand…your saying when there is less stock and demand is high you raise prices to make extra money so that you can cover the times when stock is high and you discount.
But disagree, because we have the same sales…especially end if finally and still don’t suffer as you guys do.

it may not if started with dealers but they are certainly carrying on the trend and in many cases taking advantage if the buyer.
At the end of the day like someone else said…they only do it, because they buyer allows them too.

 

[takemorepills]

I understand what you guys are saying…I just don’t agree.
I’m not mad…it doesn’t affect me, I’m just trying to see why one market is doing this and the rest of the world is nit.
you guys are mistaken if you think that car dealers here do nit lower their prices when they have a glut of stock…they do
They are permitted to discount the car as much as they want, just not sell over sticker price
No onesuggested there will be more cars if dealers do mark up, but similarly there won’t be if they don’t.

AGAIN i understand…your saying when there is less stock and demand is high you raise prices to make extra money so that you can cover the times when stock is high and you discount.
But disagree, because we have the same sales…especially end if finally and still don’t suffer as you guys do.

it may not if started with dealers but they are certainly carrying on the trend and in many cases taking advantage if the buyer.
At the end of the day like someone else said…they only do it, because they buyer allows them too.

So I wonder.....
How does an auto dealer in Oz or Canada deal with low inventory, which reduces revenue, which makes paying bills and payroll really difficult?

Since y'all are shielded from ADM, what about used vehicles? Are dealers "fair" with used vehicles?

And like the op explained, dealership revenue must be tanking.... Unless service departments are super busy?

 

[West Aussie]

This again…there is nothing to debate. We’re all just playing by the rules. There are laws or a lack there of, good or bad. Supply and demand. Basic economics. Right now lots of demand but no supply. Can you please provide me with an AUS forum so I can post ad nauseam when I get my next car 10-20% under MSRP while you’re paying MSRP?

First of all I didn’t realise that this forum was ONLY for Americans. Looks like we have people from all over the world, thought we were here for the same reason and all welcome …but hey must be wrong

Second of all I believe you may be a dealer because you get extremely upset when I asked the question before, and this doesn’t sound normal for some one about to pay 5-10k extra, others have made their point without becoming aggressive.
Thirdly Australia does have sales just like the US when they have extra inventory…your not special. We especially have big mark downs at the end of the financial year, and end of model run outs….Im guessing Canada and Japan are the same.

We just don’t pump the prices up the other end
Basic economics that happens nowhere else in the world?

Lastly the question was just that…I’m still struggling to see the justification for ten to twenty percent mark up that goes straight to the hip pocket of the dealer not the manufacturer….but hey If you want to try and justify that, go for it

 

[takemorepills]

Lastly the question was just that…I’m still struggling to see the justification for ten to twenty percent mark up that goes straight to the hip pocket of the dealer not the manufacturer….but hey If you want to try and justify that, go for it

US citizens can't do anything about it. It is what it is.

All we can do is search high and low for a dealer that will be less scummy.

We still have some bare shelves in stores around here, I don't see how beating this dead horse any more will make things better.

 

[West Aussie]

So I wonder.....
How does an auto dealer in Oz or Canada deal with low inventory, which reduces revenue, which makes paying bills and payroll really difficult?

Since y'all are shielded from ADM, what about used vehicles? Are dealers "fair" with used vehicles?

And like the op explained, dealership revenue must be tanking.... Unless service departments are super busy?

Well good question, at the moment used cars are definitely more expensive than what they were in the past, but again…nothing like mark ups that I’ve seen you guys mention on here For your second hand cars.
our prices are definitely more expensive overall than the US, and you could argu that’s the difference, except Canadian prices are hardly any different to the US, and when you break our prices down it’s mostly stupid government taxes etc that make them more expensive.

Indeed service departments are busy. My son tried to book his car in for one a week ago…it’s a three week wait till they can fit him in this is what comes from giving set price servicing for 3-5 years depending on the manufacturer…it ensures all new cars come back. The service cost is very competitive with your average Joe blow and people feel it protects their warranty better…even if this isn’t the case. Its all the extras that get charged when you get therethat makes the money.
Indeed companies like Hyundai are actually offering free servicing with new cars now for the first 3 years. Obviously it’s probably not free, the cost is most likely built in…but hey have to service your car regardless.
I know the last car I hads set price was like ten bucks more than the local mechanic, so I took it there for piece of mind
Once set price was over, moved to a European car specialist, but most are creatures of habit and will continue to return to their service centre out of habit more than anything else.
Its smart marketing without ripping people off

 

[West Aussie]

US citizens can't do anything about it. It is what it is.

All we can do is search high and low for a dealer that will be less scummy.

We still have some bare shelves in stores around here, I don't see how beating this dead horse any more will make things better.

if they all refused to pay it would change…however I do concede this is not likely to happen., and so yes there is little YOu can do. The dealer on the other hand…

I asked a question to see if there was anything I could see that justifies the price hike…that’s all.
And as we disagree, I did end my last correspondence saying we have to agree to disagree but thanks for explaining…meaning it could of been the end of MY question, but then others responded to me so I respond back.
What is interesting is vast majority of people like me, don’t understand the logic.
But that’s ok. As long as everyine stays civil, then debate and conversation can never be a bad thing

 

[trackratZ]

I understand what you guys are saying…I just don’t agree.
I’m not mad…it doesn’t affect me, I’m just trying to see why one market is doing this and the rest of the world is nit.
you guys are mistaken if you think that car dealers here do nit lower their prices when they have a glut of stock…they do
They are permitted to discount the car as much as they want, just not sell over sticker price
No onesuggested there will be more cars if dealers do mark up, but similarly there won’t be if they don’t.

AGAIN i understand…your saying when there is less stock and demand is high you raise prices to make extra money so that you can cover the times when stock is high and you discount.
But disagree, because we have the same sales…especially end if finally and still don’t suffer as you guys do.

it may not if started with dealers but they are certainly carrying on the trend and in many cases taking advantage if the buyer.
At the end of the day like someone else said…they only do it, because they buyer allows them too.

Good discussions here, and Shawn stepping up still promising no more than $5K over MSRP, hopefully lower. Question for @West Aussie are buyers there also flipping cars for hugely more $$, like what’s happening here in the US? If so, aren’t the dealers responding to that? No, because of the regulations, correct?

US dealers are never on the customers’ side because they gauge everything based on the market. Buyers flipping cars should NOT affect dealer pricing, dreaded ADMs! The Aus model, if works there, should also work here. But guess what, GREED takes over. It’s pretty obvious what you see on window stickers, sad.

Bottom line is, here if you want MSRP or less, got to wait a year or two, or longer. The dealer model sucks, nothing has changed!

I know that in Ford’s case, those looking for Mach 1s and GT500s are happy with Granger and Chapman dealers. They take online and phone orders and somehow set workable pricing, undercutting others. Why? They depend on volume selling at lower costs to consumers. It works. Their reputations are good based on forum feedbacks; forums word of mouth gets them more sales.